Services and options included in your ski rental: quick checklist
When you book with Ekosport-Rent, you don't just rent a pair of skis or a snowboard. You benefit from a complete rental experience, with services included for your comfort, and additional services according to your needs. Discover our checklist which allows you to see at a glance everything that is included and the options you can add to your online order.
In summary
Ski rental is not limited to equipment: several services are included or available as an option to simplify your stay. Ekosport-Rent notably provides poles with skis, well-maintained, recent equipment adjusted according to safety standards, as well as shoe fitting in store. The rental also allows you to benefit from early pick-up, the 7th day free, and advantageous web rates, with group discounts via the TRIBU code. Depending on the store, storage, locker, delivery or Click & Collect can complete the reservation. Discover the Sport 2000 services available for your rental.
Hardware: associated equipment and services
With its online rental service, Ekosport-Rent includes essential services to guarantee the performance and safety of the equipment. You are then free to choose each piece of equipment according to what you need and the equipment you already own or not.
What is included with the rental
By renting your equipment on Ekosport-Rent, you always benefit from the following equipment and services:
poles with your pair of skis;
equipment regularly maintained in the workshop (waxing, sharpening, repair) ;
recent equipment (the ski fleet is renewed every 2 to 3 years) ;
binding adjustment by a skiman, according to DIN safety standards;
shoe fitting in store, to find the pair perfectly suited to your morphology.
The equipment you can add according to your needs
Ekosport-Rent allows you to compose your rental package as you wish. Apart from poles, no equipment is imposed in your package: you rent what you need, without extra cost.
When booking online, you can choose to:
rent skis alone or with boots (same for snowboards);
rent only ski boots;
add or not the ski helmet.
Practical services and benefits: what is included with online rental
Beyond what purely concerns ski equipment, we offer several services that can facilitate logistics, make your stay comfortable and allow you to save money. For any rental, you benefit from:
the possibility to pick up equipment in store the day before the first day of skiing (variable hours depending on store);
the possibility to pay with your holiday vouchers (ANCV Connect);
access to the Multiride option (paid option for changing equipment during the stay) ;
7th day of skiing offered for 6 days of rental;
web prices lower than in-store rates;
5 or 10% discount for group rentals (code « TRIBU » valid from 4 rented packs).
Additional services: options you can subscribe to
Each Ekosport-Rent store decides on the services it offers to its customers. That's why some services are not automatically included in your reservation.
Depending on the chosen store, you can add the following services to your order:
ski storage (rack or room to store your equipment);
ski locker (locker with key to store your equipment);
equipment delivery to your holiday residence;
click & collect (fast equipment pick-up without fitting).
Please note: these services are free or paid depending on the store. To subscribe, tick the corresponding box(es) during your online reservation.
Guarantees and insurance: your peace of mind on holiday
Modification and cancellation are not possible on the Ekosport-Rent website, but via the customer service available by email (serviceclient@sport2000.fr).
The following modifications can be made before picking up the equipment:
addition, deletion or modification of equipment;
addition or deletion of a service (e.g., ski locker);
change of rental dates, in the same store;
change of store, for the same rental period.
In case of cancellation before your arrival and during the 14-day legal withdrawal period, you benefit from a full refund.
Beyond that, Ekosport-Rent retains a portion of the total rental amount:
€3.90 administration fee for cancellations more than 30 days before the start of the rental;
administration fee + 9% of the total reservation amount between 30 and 7 days before the start of the rental;
administration fee + 15% of the total rental amount between 6 and 3 days before the start of the rental;
administration fee + 30% of the total order amount if the cancellation occurs less than 3 days before the start of the rental.
Ekosport-Rent multi-risk ski insurance
To benefit from more extensive coverage, you can subscribe to the multi-risk insurance when renting online. It is offered at the advantageous price of €2 per day per person for an adult (€1.5 for a child).
This insurance covers you in case of:
accidental breakage of rented equipment;
theft of rented equipment;
cancellation before equipment pickup;
interruption during your stay.
However, this insurance does not offer guarantees such as 'on-piste rescue', 'repatriation', 'accommodation reimbursement', etc. For more details, consult the detailed insurance conditions here.
