Key services for a successful stay with Ekosport-Rent
Organizing a winter sports trip requires certain logistics: choosing and booking accommodation, anticipating the journey, renting and collecting ski equipment, etc. These tasks are incompressible, but they can be optimized to save time and reduce mental load. Ekosport-Rent is a partner of choice in this optimization logic, thanks to a range of practical services. Discover the most useful services for your winter sports holidays, how to benefit from them, and the concrete advantages they will bring you.
In summary
Saving time and simplifying your ski trip involves adapted services from the moment of booking. Ekosport-Rent maintains and adjusts equipment bindings before each collection, while early collection allows you to pick up your skis the day before the first day. Depending on the store, Click & Collect reduces waiting time in store and delivery allows you to receive equipment directly at your accommodation. The Multiride option also offers the possibility of changing equipment once or twice during the stay, while insurance covers certain unforeseen events. Discover Sport 2000 services to facilitate your ski rental.
Ski maintenance and binding adjustment: safety and performance
In all Ekosport-Rent ski shops, you benefit from regularly maintained equipment. Waxing, sharpening, repair: in the workshop, ski technicians take care of the rental skis and snowboards to ensure the performance and safety of the equipment. A well-maintained ski glides better, offers better control and better grip. Result: you ski with confidence with high-performance equipment.
Furthermore, before each equipment collection, the team member taking care of you will adjust your ski bindings. This is an essential step to ensure you unclip at the right moment, and thus to limit the risk of injury. The adjustment is made according to DIN safety standards, based on the skier's weight, shoe size, and skill level.régler vos fixations de ski. C’est une étape indispensable pour que vous déchaussiez au bon moment, et donc pour limiter les risques de blessure. Le réglage s’effectue selon des normes de sécurité DIN, en fonction du poids, de la pointure et du niveau du skieur.
In short: renting with Ekosport-Rent guarantees you safe equipment that will give you the best sensations.
Early equipment collection: ski from the first hour
Most Ekosport-Rent stores allow you to pick up your order the day before the first day of skiing. For example, if you have booked from Sunday to Friday, you can collect the equipment from Saturday afternoon or late evening. The availability time depends on each store, often between 2 PM and 5:30 PM.
Why is this option interesting? It allows you to pick up your equipment as soon as you arrive at the resort and take it directly to your holiday accommodation. No time wasted on the first day of skiing: you can go to the ski lift departure as soon as they open.
Good to know: no specific steps are required for early collection; you can go to the store from the time indicated in the store's information sheet.
Click and Collect: pick up your equipment faster in store
Whether you pick up your equipment the day before or on the same day, some Ekosport-Rent ski shops offer theClick and Collect option when booking online.
This service, free or paid depending on the store, allows you to pick up the equipment faster in store. Concretely, the salesperson gives you your equipment without you needing to try it on (especially for shoes).
There are also special 'Click and Collect' lines, which reduce the time spent in line. Ultimately, you can save precious minutes, and even several tens of minutes during busy periods.
Ekosport-Rent tip: if you have specific needs for shoes (wide or narrow feet for example), it is best not to opt for Click and Collect, in order to take the time to try on the shoes in store.
To subscribe to this option, check the 'Click and Collect' box in the 'My services' tab of your cart.
Material delivery: save time without going to the store
Do you want to get rid of as many constraints as possible to pick up your equipment? Then, book your equipment in an Ekosport-Rent store that offers equipment delivery at the foot of your holiday residence.
When and why choose delivery?
If your holiday accommodation is just a stone's throw from the store or if you can easily get there by car or shuttle, delivery is not always necessary.
However, it is an interesting option if:
you have opted for an out-of-the-way accommodation;
you are not motorized and you don't want to carry all your equipment by shuttle or on foot (especially with children);
you don't want to waste time in store;
you want to enjoy a high-end service for a comfortable stay.
How does the delivery service work?
To take advantage of the delivery service, you must add it to your reservation before validating the order, in the "My Services" section.
Once your order has been validated and paid, the store will contact you by email or phone. You can then agree on the day and time for your equipment to be delivered to your holiday location.
Multiride: the flexibility option to change equipment
A successful stay also involves flexibility: your rental must be able to adapt to your desires, snow conditions, etc.
That's why Ekosport-Rent offers its Multiride service, which you can add after selecting eligible equipment (or via "Edit" in the "My Equipment" section of the rental cart).
Thanks to Multiride, you have the option to change equipment, according to the following conditions:
equipment rental is for a duration of 6 days or more;
you change equipment once or twice during your stay;
you exchange your equipment for equipment of equal or lower category (e.g.: red skis for red snowboard, black skis for red skis, etc.).
All-risk insurance: rent with peace of mind
The Ekosport-Rent ski insurance covers you under the following conditions :
accidental breakage or theft of the rented equipment;
cancellation of the stay before departure;
interruption of the rental during the stay.
Thanks to this service, you can have greater peace of mind. You know that even in the event of unforeseen circumstances, you benefit from support and your budget will not be heavily impacted.
FAQ: The most frequent questions about Ekosport-Rent rental services
Frequently asked questions about Ekosport-Rent services
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Until when can I book online?
For most stores, online equipment reservation can be made up until the day before the first day of skiing. For same-day rental, you must go to the store or call the store.
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Can I modify my reservation before I arrive?
Once the reservation is confirmed, you cannot modify it via the Ekosport-Rent website. However, you can contact our customer service via email serviceclient@sport2000.fr. It will then be possible for you to add, remove or modify your equipment, change the rental dates or change stores.
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How much do additional services cost?
Equipment maintenance and binding adjustment, as well as early return, are always included in the rental, and therefore free.
Depending on the store, Click & Collect and delivery are free or paid (variable rate depending on the store).
Multiride is a paid option, the price of which is decided by each store (15 or 20 € per equipment for the entire rental period, in most Ekosport-Rent stores).
The daily rate for comprehensive insurance is 2 € per adult and 1.5 € per child.
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Can I use Ekosport-Rent services in all resorts?
Ekosport-Rent is located in the Pyrenees, the Southern Alps and the Northern Alps (list of resorts here). However, some services are not available everywhere, as each store can decide whether or not to offer them. This applies to Click & Collect and delivery. The other services mentioned are available everywhere.